PCI DSS compliance

All merchants that accept payments through credit cards must comply with PCI Security Council standards. PCI maintains, evolves, and promotes Payment Card Industry standards for the safety of cardholder data across the globe.

QuestionPro is PCI DSS compliant, and so our users can be sure that while they share their credit card data with us, it's completely safe and secure with us.

We accept or process credit card information in accordance with the PCI DSS standards. We value the trust that our users have in us by making us the custodians of their data.

Why does it matter for your research?

QuestionPro gives utmost priority to the security and privacy of our users' data. All user information and the respondent data collected through surveys belong to our users. Below are some of the ways we ensure your credit card data is safe with us.

• We have processes in place that identify and eliminate the risks associated with identity theft and credit card fraud.

• Credit card data is protected at multiple levels of transactions.

• We use Transport Layer Security (TLS) encryption for all transmitted data. Our users can also password-protect their surveys. We host our services at trusted data centers that are certified by SSAE 16 SOC2 audit reports.

• Route-Optimized internet connectivity: QuestionPro's Performance IPTM Internet connectivity is the most critical factor in keeping online connections performing optimally.

For more details, refer to QuestionPro's compliance with PCI DSS