Employee Concern for Patients Survey Template

Employee Concern for Patients Survey Template includes questions about staff tracking and areas for improvement. This sample can be edited by the survey maker according to the required details about the employee concerns for patients. Some of the question examples of this questionnaire are "In your opinion, how have patient satisfaction ratings changed at your organization over the past year?", "Does your organization have managers/staff dedicated to patient-satisfaction matters?" et al.

Employee Concern for Patients Survey Template

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In your opinion, how have patient satisfaction ratings changed at your organization over the past year? Improved considerably Improved somewhat Has remained about the same Has declined somewhat Has declined considerably Don't know In your opinion, how important is patient satisfaction at your organization? It's a high priority It's a mid-level priority It's a low priority Don't know Does your organization have managers/staff dedicated to patient-satisfaction matters? Yes No Don't know How often does your organization track patient satisfaction? Daily for each patient Monthly or more often Quarterly Semiannually Annually Less than annually How is patient satisfaction primarily tracked? Questionnaires sent through the mail (in-house efforts) Follow-up telephone calls (in-house efforts) An outside firm has been hired to track patient satisfaction Suggestion boxes placed in facilities Other Has your organization initiated programs to improve patient satisfaction within the past year? Yes No Don't know What sector of the health care industry do you believe needs the most improvement in patient satisfaction? Hospitals Physicians Managed-care plans Insurers Nursing homes Outpatient providers Don't know Other What is the most compelling reason for your organization to improve customer satisfaction? Fear of losing patients to competitors Fear of losing employer contracts Fear of increase regulation Fear of damage to organization's reputation Other In your opinion, has patient satisfaction been shown to have a direct effect on your organization's bottom line? Yes No Don't know