Health Insurance Satisfaction Survey Template

Health Insurance Satisfaction Survey Template offers questions and examples on the quality of a patient's current healthcare provider. This sample can be edited by the survey maker according to the required details about the health insurance. Some of the question examples of this questionnaire are demographical such as "What is your age?", "What is your family's annual income?" or "What is your marital status?" et al.

Health Insurance Satisfaction Survey Template

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Please take a few minutes to fill out this survey on how you feel about our agent’s services. We value your feedback and your responses will be kept confidential. Thank you for your input. 1. How quickly were your concerns attended to? Very quickly Moderately quickly Slightly quickly Not at all quickly N/A 2. How do you rate the quality of our business practices in terms of meeting your perceived needs? Extremely satisfied Somewhat satisfied Neutral Somewhat dissatisfied Extremely dissatisfied 3. Overall how do you feel about accessibility of the customer service representative? Highly accessible Moderately accessible Somehow accessible Not at all accessible 4. Overall how would you rate the cost of our services? Affordable Somewhat Affordable Neutral Somewhat Unaffordable Unaffordable 5. How familiar are you with new policies and trends in the insurance industry? Highly familiar Moderately familiar Slightly familiar Not at all familiar N/A 6. How would you rate the performance of our customer service representative? Very Good Good Average Poor Very Poor 7. Have you at any time doubted our credibility in meeting your demands or adjustments? Never doubted Slightly doubted Somewhat doubted Moderately doubted Highly doubted 8. How likely is it that you would recommend your health insurance to other agents? Extremely likely Very likely Moderately likely Slightly likely Not at all likely N/A