Website Feedback Survey Template

Your website should be appropriately positioned to target a section of this market. Sending out a website feedback questionnaire to obtain a clear understanding of what customers remark about your website and its details can make life easier for your organization.

• Is your website well-suited for your target market? - Get insights about this question by including aspects such as what do your customers prefer searching for on the internet or the reason for them visiting your website. Answers to this question can be analyzed for better targeting of your website as well as your products/services.
• Feedback from industry experts is important but customer feedback is over and above what industry experts have to say, as ultimately your website is exclusive developed for your customers. Enhancing or maintaining a website is a constant process. The factors that customer find helpful do not might be obsolete tomorrow and this is why website feedback must be done at regular intervals of time.
• Follow through the received feedback so that you live upto the market’s expectations and eventually gain loyal customers in the process.
• After implementing the suggested changes, you can re-evaluate the website by sending out this survey sample to the same set of people.

• Most customers judge your organization on the basis of your website. Your website should be constantly reviewed and improved so that frequent visitors can be converted into loyal buyers. This can happen by conducting a survey at regular intervals and making changes according to the suggested changes.
• Gauging customer satisfaction about your website can be difficult but a survey template like this can make that easier.
• Boost the overall impact of your website by conducting website feedback surveys.