Email notifications and alerts for complete responses

QuestionPro allows you to enable notifications whenever there is a new response submited for your survey.

Email notifications can alert you about the incomming responses and feedback as well as enable you to take important and urgent actions based on these responses. When respondents answer your survey, it is customary and a good practice to thank them for their time spent on giving you feedback. Also, a survey response may be needed by the respondent for record keeping.

You can setup following notifications for your survey to achive the above objectives.

• Thank you email: This will send an email notification to the respondent once they submit a response.
• Admin confirmation: Once a new response is submited, a notification email will be sent to the survey admin.
• Quota notification: You can set up notifications based on response quota and emails will be triggered when the threshold responses are collected.
• Custom Notifications: You can add new notifications and based on custom critera, email notifications will be triggered.

You can enable this option under: My Surveys (Select Survey) » Edit » Settings

Go to Notifications under Settings.

Enable the toggle for Thank You Email

Thank you email notifications will be enabled and emails will be sent to respondents if they are sent from QuestionPro email tracking or if you have added a question on the survey asking respondents for their email address.

Under notifications, click on the Thank You Email text.

Here you can now edit the subject and content of the email. You can also use system variables for dynamic replacement.

Yes, To display the Custom Variables on the Thank You page, you can use the following tags for the corresponding Custom Variables:

• Custom Variable 1: ${custom1}
• Custom Variable 2: ${custom2}
• Custom Variable 3: ${custom3}
• Custom Variable 4: ${custom4}
• Custom Variable 5: ${custom5}