Agent List
Empower clients to optimize ticket management by providing a user-friendly interface for specifying agent details and skills.
You can easily decide Agent details, Skills specification, Manager Assignment and Ticket Assigment logic
This can enhance the way tickets are been assigned and will increase Efficeny and Accuracy. As the ticekts are assigned autmatically so it saves time and manual effort.
It will make the process easy to customized Ticket Assigment and increase efficeny and accuracy.
The interface is User-Friendly interface and AI grouping is there to ease the process.
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